Great customer service helps customers get the most out of your product and services. This requires complex and varied work across internal teams, customer journey touchpoints, and regularly reassessing strategies. In this episode we’re joined by Trifacta’s Chief Customer Officer, Paul Staelin, to discuss how to enable employees and optimize customer interactions to improve their experience and increase their return on investment.
Click the titles below for more on this topic:
- Customer Service Shines Through The Crisis
- Implement Effective Customer Service Metrics
- The Five Factors That Supercharge CX Enablement
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